Retail Stores

Is the Customer Always Right?

With the creation of “shoppertainment” and hyper-attentive customer service, Harry Gordon Selfridge almost single-handedly revolutionized the retail industry. The creation of Selfridges around the turn of the century gave the world a whole new perspective on shopping, as well as the phrase “the customer is always right!”. Here is the
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Restaurants

How to Hire a Chef for Your Restaurant

Restaurant owners know that every single employee plays a key role in handling or assisting one of many important functions of the business. The front-of-the-house staff like billers, bartenders, waiters, captains, or even the valets and doormen have client-facing roles. Their job is to make sure th...
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Retail Stores

Tips to Attract the Best Retail Employees

Great people are the backbone of great businesses. Retail is no different. But it’s proving increasingly difficult to know where to find employees (and keep) the right retail staff in your employ. Here are Tips to Attract the Best Retail Employees. Retail workers want higher wages, more flexibility, better working conditions, COVID-related considerations, and
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Restaurants

5 Ways to Reduce Restaurant Waste

Food waste is a growing problem around the world. It is estimated that 1.3 billion tonnes of food are wasted globally, 40 percent of which comes from restaurants and other food businesses. Landfills are overflowing with food that could have been repurposed, donated, or composted, alongside other non-food service items such as
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