{"id":54407,"date":"2022-10-14T23:00:04","date_gmt":"2022-10-14T20:00:04","guid":{"rendered":"https:\/\/iconicerp.com\/?p=54407"},"modified":"2022-10-07T14:28:00","modified_gmt":"2022-10-07T11:28:00","slug":"how-to-prevent-and-handle-robberies-and-theft-in-retail","status":"publish","type":"post","link":"https:\/\/iconicerp.com\/ar\/how-to-prevent-and-handle-robberies-and-theft-in-retail\/","title":{"rendered":"How to Prevent and Handle Robberies and Theft in Retail"},"content":{"rendered":"<table class=\"aligncenter\" style=\"width: 80%; border-collapse: collapse; border-style: none;\">\n<tbody>\n<tr>\n<td style=\"width: 80%;\"><span style=\"color: #000000;\">Are you equipped to handle retail theft and robberies? Whether you answered yes or no to that question, keep reading. Robbers and thieves can strike unexpectedly, and they can catch you off guard even if you already have an emergency plan in place. That\u2019s why it\u2019s important to periodically evaluate your procedures and improve them when necessary. Here is How to Prevent and Handle Robberies and Theft in Retail.<\/span><\/p>\n<p><span style=\"color: #000000;\">To help you do that, we\u2019ve put together some retail emergencies that you might encounter and how to deal with them.<\/span><\/p>\n<h2 id=\"section1\"><span style=\"color: #000000;\"><strong>1. Armed robberies<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">The best way to \u201cdeal with\u201d armed robberies is to prevent them. Understand that robbers commit crimes because they believe that the payoff outweighs any risks. As the Beverly Police Department in NJ <a style=\"color: #000000;\" href=\"http:\/\/www.beverlypd.org\/pdf\/PERSONAL%20SAFETY\/ARMED%20ROBBERY%20PREVENTION.pdf\" target=\"_blank\" rel=\"noopener\">puts it<\/a>, \u201cA robber commits a hold-up because he or she believes that their profit will be worth the risk. By decreasing the possible profit and increasing the risk of apprehension, potential victims can reduce their chance of becoming a target.\u201d<\/span><\/p>\n<p><span style=\"color: #000000;\">How exactly can you do that? Here are a few tips:<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Know when, why, and how robberies take place<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Let\u2019s start with the when. According to the\u00a0<a style=\"color: #000000;\" href=\"https:\/\/www.portlandoregon.gov\/police\/article\/31555\" target=\"_blank\" rel=\"noopener\">Portland Police Bureau<\/a>, armed robberies usually happen during opening and closing times, as well as during lunch breaks. Why? \u201cOpening and closing periods are particularly vulnerable times due to low staffing and large amounts of cash on hand. Lunch hours are primary times for the same reasons.\u201d<\/span><\/p>\n<p><span style=\"color: #000000;\">Also, be wary that the holiday season increases the likelihood of robberies because of higher cash volume and large crowds that can preoccupy retail employees.<\/span><\/p>\n<p><span style=\"color: #000000;\">With that in mind, you can prevent robberies by taking some precautionary steps. The Beverly Police Department recommends having \u201cseveral employees present when opening and closing the business.\u201d These employees can:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Inspect the business for forcible entry before entering the business.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">One employee searches the premises before admitting others. If all is clear, the employee entering the store first can signal the companion with some prearranged sign.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">At closing make sure no one is hiding in the business.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">At closing one employee can enter the parking lot first and can signal the companion with some prearranged sign if it is safe.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\"><strong>Practice safe cash handling<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Robbers are after cash, so take the necessary cash-handling precautions to minimize risk and loss. Here are some of the ways to do that:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Avoid having unnecessary amounts of money in your register. Only keep the amount you need to conduct normal business, and either put everything else in a safe or transfer to the bank.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Don\u2019t make predictable trips to the bank. Change up the times of your trips as well as your route.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Have marked money in your register. Take five and ten-dollar bills then record their serial numbers and series dates. Place those bills in your till and include them in the money to be given to the robber. Do not use marked money in regular transactions.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\"><strong>Improve visibility<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Having a highly visible checkout area can discourage robbers. That is why it\u2019s best to:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Avoid fixtures or signs that can obstruct views of and from the register. These include large signs on your windows and doors, counter displays that are too high, and fixtures that block people\u2019s view from the outside.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Cover your blind spots using mirrors or cameras. This will help you monitor the hard-to-see areas in your store.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Invest in good lighting both inside and outside your stores.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\"><strong><a style=\"color: #000000;\" href=\"https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-54416 size-full\" src=\"https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1.jpg\" alt=\"How to Prevent and Handle Robberies and Theft in Retail\" width=\"1000\" height=\"700\" srcset=\"https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1.jpg 1000w, https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1-430x301.jpg 430w, https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1-150x105.jpg 150w, https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1-700x490.jpg 700w, https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1-300x210.jpg 300w, https:\/\/iconicerp.com\/wp-content\/uploads\/2022\/10\/shoplifting-1-768x538.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/strong><\/span><\/h3>\n<h3><span style=\"color: #000000;\"><strong>What to do in the event of an armed robbery<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">If an armed robbery does take place, stay calm and do the following:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Cooperate with the robber. Don\u2019t resist, and don\u2019t do anything that would put store employees or customers at risk. (in other words: don\u2019t try to be a hero.)<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Avoid surprises. Robbers are generally nervous, so anything quick or surprising movement could put you and others in harm\u2019s way.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Activate any silent or holdup alarms you have in the store.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Be observant. Take note of the number of robbers involved as well as their physical characteristics (e.g. height, eye and hair color, hair length, etc.). Also, take note of what they\u2019re wearing and any weapons used.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Call the police immediately after the incident. Provide the time of the robber\u2019s departure and give them a physical description as well as the method of travel.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Preserve the evidence. Keep clear of the crime scene and avoid touching anything that the robber(s) may have touched.<\/span><\/li>\n<\/ul>\n<h2 id=\"section2\"><span style=\"color: #000000;\"><strong>2. Flash mobs<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">No, we\u2019re not talking about the fun, break-out-in-song type. This type of flash mob involves several people (sometimes up to 40 individuals) walking into a store to overwhelm employees and steal merchandise as quickly as possible. Here\u2019s a video of retail flash mobs in action:<\/span><\/p>\n<p><span style=\"color: #000000;\">The strength of flash mobs lies in their numbers. When a crowd suddenly walks into a shop and wreaks havoc, it can be difficult to react properly. And in many cases, robbers walk out of the store before employees even know what\u2019s happening.<\/span><\/p>\n<p><span style=\"color: #000000;\">So how do you prevent and respond to flash mobs? Here are some tips:<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Work with law enforcement to monitor suspicious behavior<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">According to the NRF\u2019s\u00a0<a style=\"color: #000000;\" href=\"https:\/\/nrf.com\/sites\/default\/files\/Documents\/Crowd%20Management%20Guidelines%20Final_0.pdf\" target=\"_blank\" rel=\"noopener\">Effective Crowd Management Guidelines<\/a>, retailers should work closely with law enforcement to spot and report potential flash mobs. For instance, if you or your employees see unusually large groups of people in your vicinity, you need to alert the authorities right away.<\/span><\/p>\n<p><span style=\"color: #000000;\">Social media can also pave the way for flash mobs. People involved in these crimes may plan and coordinate using social networks, so keep an eye out for any mentions of your store or general area.<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Responding to flash mobs<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">The NRF recommends that retailers re-position employees in the store to discourage flash mobs. One thing you could do is put associates in key areas or near high-value products (since these are usually the target of people who participate in flash mobs.)<\/span><\/p>\n<p><span style=\"color: #000000;\">And if a flash mob does take place, don\u2019t attempt to fight back as this could lead to violence. The NRF advises that you \u201cinstruct employees and customers to retreat into a secure part of the store.\u201d<\/span><\/p>\n<p><span style=\"color: #000000;\">In other words, stay safe and let your surveillance cameras and the proper authorities do the work.<\/span><\/p>\n<h2 id=\"section3\"><span style=\"color: #000000;\"><strong>3. Shoplifting<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">Shoplifting is also a major problem in the retail sector, accounting for 38% of retail shrinkage. That\u2019s a big chunk, so every retailer must take steps to prevent it. Here\u2019s how:<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Know the signs<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Shoplifters usually exhibit the following behaviors:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Avoids eye contact<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Spends more time looking at employees and exit routes rather than browsing the merchandise<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Wears bulky clothing<\/span><\/li>\n<li aria-level=\"1\"><span style=\"color: #000000;\">Walks in and out of the store repeatedly without buying anything<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\"><strong>Acknowledge each customer who walks in<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Greet every single person who comes into your store. This lets them know that you\u2019re aware of their presence, and it makes them less likely to commit a crime. But don\u2019t just stop with a greeting. Continue to engage them as they look around.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cIf they are looking at something, we may tell them something unique about that product in passing as we go to help someone else or restock a shelf. Ideally, we keep such pitches to one sentence, e.g., \u2018that vase is handmade in Massachusetts.\u2019\u201d<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cIt allows the customer to ask any questions they have, and from the loss prevention perspective, it tells them we know they have it in their hands.\u201d<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>When you spot someone shoplifting\u2026<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">The right procedure for handling shoplifters may vary depending on the laws in your area, as well as the type of store you have and where you\u2019re located. That said, if you decide to confront a shoplifter, here are some best practices:<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>1. Establish shoplifting probable cause<\/b>. You must first have probable cause if you plan to detain a person suspected of shoplifting. This means you or your staff must have witnessed the person take your merchandise and attempt to leave the store without paying for them.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>2. Confront them<\/b>. If you decide to confront the suspected shoplifter, approach them when they have exited the premises. According to security expert Chris E McGoey, it\u2019s best to have additional personnel with you when you approach the shoplifter.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cA good rule is to outnumber the suspected shoplifter by at least one. The extra personnel usually prevents the suspect from fighting or attempting to flee. A female backup is best if a female suspect is being detained,\u201d <a style=\"color: #000000;\" href=\"http:\/\/www.crimedoctor.com\/shoplifting2.htm\" target=\"_blank\" rel=\"noopener\">he wrote on his website<\/a>.<\/span><\/p>\n<p><span style=\"color: #000000;\">When you approach the shoplifter, immediately identify yourself. Always have a form of ID to show the suspect. If you have loss prevention personnel who aren\u2019t in uniform, see to it that they have their badge or ID handy.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cThe presentation of credentials should occur simultaneously with the words \u201cI\u2019m with ACME Stores, and I would like to talk with you about the \u2018two bottles of ACME wine\u2019 in your bag,\u201d adds McGoey.<\/span><\/p>\n<p><span style=\"color: #000000;\">From there, aim to retrieve the merchandise before going back into the store so you can confirm the theft before detaining the shoplifter.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>3. Escort them back into your store<\/b>\u00a0\u2013 Take the shoplifter back into your store. You may want to have more than one escort to keep them from running or endangering other people in your shop. Once inside, see if there are any other items you can retrieve, then tally the costs.<\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>Final words<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">No one wants to think about being robbed or stolen from, but as a business owner, you need to think about these scenarios and prepare for them. The last thing you want is to be caught off guard.<\/span><\/p>\n<p><span style=\"color: #000000;\">Rely on smart and updated <a style=\"color: #000000;\" href=\"https:\/\/iconicerp.com\/ar\/\" target=\"_blank\" rel=\"noreferrer noopener\">POS software<\/a>\u00a0and the right people to manage your business operations smoothly while you prepare for the next steps of your business.<\/span><\/p>\n<p><span style=\"color: #000000;\">Don\u2019t forget to follow us on\u00a0<a style=\"color: #000000;\" href=\"https:\/\/www.instagram.com\/iconicerp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Instagram<\/a> for more restaurant trends and updates! How to Prevent and Handle Robberies and Theft in Retail, How to Prevent and Handle Robberies and Theft in Retail, How to Prevent and Handle Robberies and Theft in Retail.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">{randomimage}wp-content\/uploads\/banners,100%,auto,Random image,https:\/\/iconicerp.com\/apply-for-trial\/{\/randomimage}<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Are you equipped to handle retail theft and robberies? Whether you answered yes or no to that question, keep reading. Robbers and thieves can strike unexpectedly, and they can catch you off guard even if you already have an emergency plan in place. That\u2019s why it\u2019s important to periodically evaluate your procedures and improve them<\/p>","protected":false},"author":1,"featured_media":54414,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"_joinchat":[],"footnotes":""},"categories":[315],"tags":[249,295,296,238,247,246,217,233,182,221,243,297,225,298,299,229,245,239,300,240,237,226,251,301,253,254,302,223,241,242,227,218,181,255,256,303,228,258,304,305,306,259,260,219,230,250,244,307,232,308,248,220,236,257,222,309,234,231,235,224,310,311,252,312],"class_list":["post-54407","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail-stores","tag-aliphia","tag-best-pos-system-for-restaurant","tag-busy-clover","tag-clover","tag-daftra","tag-dexef","tag-epos","tag-epos-now","tag-erp","tag-erp-software","tag-foodics","tag-free-inventory-software","tag-ginesys-in","tag-gofrugal","tag-hdpos-smart","tag-helcim","tag-investopedia","tag-it-retail","tag-it-retail-jio-gst","tag-korona","tag-lavu","tag-lightspeed","tag-loyverse","tag-marg-retail-pos","tag-matgry","tag-medaderp","tag-mrl-posnet","tag-mybillbook-in","tag-odoo","tag-oracle","tag-paycafe","tag-point-of-sale","tag-pos","tag-pos-meaning","tag-pos-system","tag-posist","tag-quickbooks","tag-restaurant","tag-restaurant-pos-software","tag-restaurant-pos-system","tag-restaurant-software","tag-restaurants-near-me","tag-restaurants-nearby","tag-retail-software","tag-revel","tag-rewaatech","tag-sap","tag-saral-pos","tag-shopify","tag-shopkeep","tag-smacc","tag-software","tag-square","tag-square-pos","tag-tally","tag-tally-shoper-9","tag-toast","tag-touchbistro","tag-upserve","tag-vend","tag-vend-pos","tag-whatsapp","tag-zoho","tag-zopper"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Prevent and Handle Robberies and Theft in Retail - IconicERP Cloud<\/title>\n<meta name=\"description\" content=\"Are you equipped to handle retail theft and robberies? Whether you answered yes or no to that question, keep reading. Robbers and thieves can strike unexpectedly, and they can catch you off guard even if you already have an emergency plan in place. That\u2019s why it\u2019s important to periodically evaluate your procedures and improve them when necessary. Here is How to Prevent and Handle Robberies and Theft in Retail.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iconicerp.com\/ar\/how-to-prevent-and-handle-robberies-and-theft-in-retail\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Prevent and Handle Robberies and Theft in Retail - IconicERP Cloud\" \/>\n<meta property=\"og:description\" content=\"Are you equipped to handle retail theft and robberies? 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