{"id":16459,"date":"2022-07-03T10:00:33","date_gmt":"2022-07-03T07:00:33","guid":{"rendered":"https:\/\/iconicerp.com\/?p=16459"},"modified":"2022-06-29T22:13:35","modified_gmt":"2022-06-29T19:13:35","slug":"pos-features-that-will-increase-your-cafe-sales","status":"publish","type":"post","link":"https:\/\/iconicerp.com\/ar\/pos-features-that-will-increase-your-cafe-sales\/","title":{"rendered":"PoS Features That Will Increase Your Cafe Sales!"},"content":{"rendered":"\n\n\n
Opening a cafe\u00a0is a herculean task, but the cafe owners know that keeping it in business and increasing sales is a bigger challenge. Particularly in India,\u00a0cafe culture is witnessing expansion due to increased disposable income of the working sector and international influence<\/strong>.\u00a0As per a report by Euromonitor International,\u00a0the Indian cafe segment is expected to grow by 6.99% a year to \u20b94,540 by 2023.\u00a0<\/strong>Understanding this as a great opportunity, many new home-grown brands are entering the market with new innovations and brewing techniques. This industry expansion has been taken to another level with the entry of RTD (Ready-to-drink) coffees such as Sleepy Owl, Starbucks coffee, Amul, Dean Foods, Nestle (Nescafe), and many more. Here is the PoS Features That Will Increase Your Cafe Sales!.<\/p>\n

If you are a cafe owner looking to be part of this growth trend, then this blog is the starting point for you! One of the key investments along with the\u00a0cafe equipment\u00a0for increasing cafe sales is a\u00a0smart PoS system.<\/a>\u00a0Once you have the Pos system in place, all you need to do is, sit back and sip on your amazing cup of coffee.\u00a0The PoS once installed, will be managing your entire business and increasing sales for you.<\/strong>\u00a0Keep reading to know!<\/p>\n

<\/span>Must-Have PoS Features To Increase Your Cafe Sales<\/h2>\n

The Modern PoS has a gazillion features to help each and every outlet type despite their market size. But depending on your outlet type, your needs from the PoS would change. And so,\u00a0this blog is to tell you all the PoS features you would need to increase your cafe sales!<\/strong><\/p>\n

<\/span>1. Fast Billing<\/h3>\n

Cafes cater to clients who are either looking for a place to spend their leisure time or to attend some important businesses. In both cases,\u00a0providing fast service is non-negotiable.<\/strong>\u00a0And so, the PoS needs to have a fast billing process.<\/p>\n

This feature is essential during rush hours. When your cafe is filled with customers and more are pouring in,\u00a0neither they nor you<\/strong>\u00a0have the patience to wait for the slow system<\/strong>\u00a0to load the billing screen, generate KOT, check inventory, take customer data, calculate discounts or offers, split bills and provide the receipt to the customer. Imagine the time you just wasted reading the sentence! You would lose customers immediately if your PoS takes just as much time to complete the process.<\/p>\n

<\/span>2. Accurate Inventory Management<\/h3>\n

Imagine listing cream cheese bagels under your \u2018Must try\u2019 menu, but just when a customer places an order for one, your system says, \u2018OUT OF STOCK!\u2019. This is a nightmare for any cafe staff or owner; You just lost a customer because of inaccurate inventory. One of the key roles of a PoS is to\u00a0manage inventory, recipe-wise inventory, and give accurate data about the stock available.\u00a0<\/strong>Along with that, the PoS should also provide data on expired inventory and the raw\u00a0material wasted, lost, or\u00a0stolen.<\/p>\n

<\/span>\"PoS<\/a><\/h3>\n

3. Third-party Integrations<\/h3>\n

In current times,\u00a0if your cafe is not connected with the outer world via third-party platforms then you might be missing a big opportunity.\u00a0<\/strong>The cloud kitchen restaurant model exists solely on receiving orders through online portals. This is why your PoS must have all the needed integrations like\u00a0Swiggy,\u00a0Zomato,\u00a0cafe website, Reelo, UPI payment, Tally, and WhatsApp marketing. Having\u00a0loyalty wallet integrations\u00a0helps win customer loyalty.\u00a0When the customer knows that their visit gave them\u00a0loyalty\u00a0points and rewards, they would visit the same cafe again.\u00a0<\/strong>These are a few of the many needed integrations. The kind of integrations you need depends largely on your cafe requirements.<\/p>\n

<\/span>4. Online Ordering Reconciliation<\/h3>\n

If you have already partnered with Swiggy or Zomato, then you must know that these parties charge commissions on every order placed. And often due to peak time, small order quantity, cancel orders, or hidden additional charges, this commission becomes considerably large.<\/strong>\u00a0As a cafe owner, you are losing your money by not reconciling these numbers. And so, you need detailed\u00a0order reconciliation\u00a0reports about the online orders and how you can retain your money from these third parties.\u00a0The PoS stores information about all these online and offline orders\u00a0<\/strong>placed, their prices, and customer details. These detailed reports break down every single transaction and display to the owner different costs and charges. If any discrepancy is spotted then with the help of the report, you can take effective steps to save money.<\/p>\n

<\/span>4. Customer Data<\/h3>\n

There is an evident expansion of Cafe outlets not just in Tier 1 cities of India but also in Tier 2 & Tier 3. This means that the industry has become competitive in retaining customers<\/strong>.\u00a0Marketing\u00a0is one way to do it. But by staying in touch with the customers through\u00a0SMS campaigns,\u00a0email campaigns, discounts, and special offers. If you too are planning to increase cafe sales while retaining loyal customers, you need to know them well. For this, CRM or Customer Relationship Management is a must.<\/p>\n

The PoS is the point of communication between you and the customers<\/strong>. It stores\u00a0all the data like their order details, their phone numbers, their names, and special dates (anniversary or birthday). Customer data is also important in knowing loyal customers and offering points. You can optimize this data to stay in touch with the customers via different sources.<\/p>\n

<\/span>5. Feedback Feature<\/h3>\n

In any business model whether B2B or B2C customers\u2019 feedback is essential. But in the daily routine of any customer, they interact with more than 100 different types of brands, service providers, and products.\u00a0It is impossible for any customer to be agile in giving feedback<\/strong>\u00a0to each and every one of them. But in the case of the cafe, you can take quick feedback using your PoS system. With Petpooja\u2019s\u00a0feedback feature, you can take customer feedback with a simple click and send it to their registered phone number.\u00a0The feedback can be taken either via a system-generated link, in-house QR code, or text message.<\/strong><\/p>\n

<\/span>6. Reports, Stats And Data<\/h3>\n

No matter what anyone says, numbers speak for themselves.\u00a0For any business, the stats are the most important information.<\/strong>\u00a0The entire business suitability and growth strategy depends on the\u00a0data that the PoS provides. This data is the true gold for the owner to increase cafe sales. The PoS should cover every aspect of the cafe business and provide\u00a0detailed data. Data such as Sales, CRM, Inventory, Taxes & Discounts, Cancelled orders, Staff reports, and Payment summaries as of utmost importance.<\/p>\n

To run and expand a cafe business, there are many facets that need to be looked into and put to work.\u00a0Think of it as a machine; if all the parts are placed at their respective placed and maintained, then the machine would run smoothly.<\/strong> The PoS is a crucial part of this machinery. But along with that, social media marketing, organic marketing, a website, efficient staff, a deep understanding of changing customer tastes and trends, a delectable menu, and quality service also adds value to growing the cafe.<\/p>\n

Hope this blog was helpful. Don\u2019t forget to follow us on\u00a0Instagram<\/a>. And for more tips on growing your cafe business,\u00a0Click here<\/a>!<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Opening a cafe\u00a0is a herculean task, but the cafe owners know that keeping it in business and increasing sales is a bigger challenge. Particularly in India,\u00a0cafe culture is witnessing expansion due to increased disposable income of the working sector and international influence.\u00a0As per a report by Euromonitor International,<\/p>","protected":false},"author":1,"featured_media":16474,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"_joinchat":[],"footnotes":""},"categories":[314],"tags":[249,295,296,238,247,246,217,233,182,221,243,297,225,298,299,229,245,239,300,240,237,226,251,301,253,254,302,223,241,242,227,218,181,255,256,303,228,258,304,305,306,259,260,219,230,250,244,307,232,308,248,220,236,257,222,309,234,231,235,224,310,311,252,312],"class_list":["post-16459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-restaurants","tag-aliphia","tag-best-pos-system-for-restaurant","tag-busy-clover","tag-clover","tag-daftra","tag-dexef","tag-epos","tag-epos-now","tag-erp","tag-erp-software","tag-foodics","tag-free-inventory-software","tag-ginesys-in","tag-gofrugal","tag-hdpos-smart","tag-helcim","tag-investopedia","tag-it-retail","tag-it-retail-jio-gst","tag-korona","tag-lavu","tag-lightspeed","tag-loyverse","tag-marg-retail-pos","tag-matgry","tag-medaderp","tag-mrl-posnet","tag-mybillbook-in","tag-odoo","tag-oracle","tag-paycafe","tag-point-of-sale","tag-pos","tag-pos-meaning","tag-pos-system","tag-posist","tag-quickbooks","tag-restaurant","tag-restaurant-pos-software","tag-restaurant-pos-system","tag-restaurant-software","tag-restaurants-near-me","tag-restaurants-nearby","tag-retail-software","tag-revel","tag-rewaatech","tag-sap","tag-saral-pos","tag-shopify","tag-shopkeep","tag-smacc","tag-software","tag-square","tag-square-pos","tag-tally","tag-tally-shoper-9","tag-toast","tag-touchbistro","tag-upserve","tag-vend","tag-vend-pos","tag-whatsapp","tag-zoho","tag-zopper"],"yoast_head":"\nPoS Features That Will Increase Your Cafe Sales! - IconicERP Cloud<\/title>\n<meta name=\"description\" content=\"Opening a cafe\u00a0is a herculean task, but the cafe owners know that keeping it in business and increasing sales is a bigger challenge. 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